Ombudsman Service - Consumer Engagement

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Recent EU legislation requires each member state to provide an ADR body for nearly every consumer sector. This workshop explored the implications through expert opinion from academic, practitioner, and policy perspectives.

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Creative Commons Attribution-Non-Commercial-Share Alike 2.0 UK: England & Wales; http://creativecommons.org/licenses/by-nc-sa/2.0/uk/

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Date Added: 05/06/2014

Duration: 00:15:34

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